Membership

PROCESSING

Does my Adelaide Strikers Membership entitle me to attend away matches?

No. You will need to purchase a ticket to any away match you wish to attend.

Who is eligible for the Concession price?

All Concession ticket holders must produce their Concession cards at the gate upon request. The following concessions are valid for the 2019-20 Season:

PENSION CARD ISSUED BY PENSION TYPES FULL TIME TERTIARY &
SECONDARY STUDENT
CARDS
CARERS CARD &
COMPANION CARD
  • Centrelink
  • Department of Health and Community Services
  • Department of Community Services
  • Department of Veteran Affairs
  • Aged Pension
  • Disability Support
  • War Veteran
  • Single Supporting Parents
  • Disability Carers
  • War Widows
  • TPI Pensions
Tertiary Student ID must
state that the student is full
time.
Valid with GA
Membership or ticket
holders only.

 

If a home match is affected by weather and can’t be completed, am I entitled to a refund on my Adelaide Strikers membership?

Adelaide Strikers members may be eligible for a 20% discount off their BBL|10 membership if there is no result during any of the Adelaide Strikers home games during BBL|09. This discount is only eligible if:

  • less than 15 overs were played during the whole Match; and
  • there was no result recorded in the Match. Members will only be entitled to this discount if they renew for the following BBL|09 season. The discount is capped at 20%, so if multiple home games have no result, then only a total of 20% will be subtracted from their BBL|09 membership fee.

How many matches in the season?

Each Team will play 14 matches, with all Teams having 7 home matches and 7 away matches. 

Do I need to provide proof of my Concession?

Yes. You will be asked to produce your concession card at the gate on match days in conjunction with your Strike Force Member card.

What age is classified as a Junior?

A Junior Strike Force Member is a Member aged between 6 - 17 years of age (as at 31st August 2019).

What can I do if I leave my Strikers Member Card at home on match day?

Your membership card is your ticket for entry. You will not be able to access the stadium without it. We are unable to provide replacement cards on match days, so if you forget your membership card, you will need to purchase a ticket from Ticketek outlets at the ground (subject to availability).

When can I buy team merchandise?

Season 2018-19 team merchandise will be available from November via the Online Store. Venue concessions will be available at the venue on all match days.

Where can I buy daily tickets to other BBL matches?

Daily tickets can be purchased from Ticketek online or by phone on 132 849. Tickets for the 2019-2020 season will go on sale in October 2019.

I bought a member hat when I purchased my membership. How can I collect this?

Member ‘47 caps will be available for collection at the Strikers membership window in the Southern plaza at Adelaide Oval prior to each home game this season. Caps will not be sent out with membership packs.

I've purchased a 3 Game General Admission Membership, how do I select which games I'd like to attend?

As a 3 Game General Admission member, you do not need to pre-select which games you would like to attend. Simply turn up to the matches throughout the season that you'd wish to attend and scan your membership card at the turnstiles. Once your membership card has been scanned into 3 games during the BBL season, it will no longer be valid and cannot be used to scan in to any more matches throughout the BBL season.

As a Strikers Member what entitlements do I have to access finals tickets?

If the Adelaide Strikers qualify to participate in a Semi Final or Grand Final match and if the Adelaide Strikers is the designated ‘home’ team for the match then all Strikers Members will be provided with a priority access period to buy tickets to these matches.

If I can't attend a game can someone else use my membership?

Yes, your membership is fully transferrable. If you are wanting an adult to use a junior or concession membership that’s fine too, you will just need to upgrade this on the day at a Ticketek window.

What time do the gates open?

Details of opening times for gates will be communicated closer to the match, go to www.adelaidestrikers.com.au for all your Adelaide Strikers information.

My child is under 6 years of age. Do I have to buy them a Membership?

Children under six (6) years old are not required to have a Junior Membership to enter the venue on match day however they must not occupy a seat and will need to sit on the lap of a parent or guardian. If you wish to purchase a seat for a child under six (6) years old then a Junior Membership or junior match day ticket must be purchased for the child.

Who is not eligible for a Concession?

Dependants listed on a pension card are NOT eligible for concession Strikers Membership unless they hold their own pension card. The person issued the pension card is the only person eligible for a concession Strikers Membership. Health Care card holders and concession cards that expire during the KFC Big Bash League season will not be accepted.

What happens if my personal details or address change?

You are able to update your personal details 24/7 at membership.adelaidestrikers.com.au using your login and password details. If you are unsure of these details, please either email strikers@adelaidestrikers.com.au or phone 1300 GO STRIKERS (1300 46 78 74 53 77).

Can I purchase a membership as a gift?

Yes, however we do require the membership to be purchased in the recipients' name, so you will need to know the name, date of birth, postal address and contact details of the person/s you are purchasing the membership for.

How long does the match last?

The match will last approximately 3 hours.

Is there Wheelchair Seating available for Strikers matches?

Reserved wheelchair seating will be available on Level 1 of the Eastern Stand. There are also many unreserved wheelchair seating options in General Admission areas throughout the stadium.

How do I unsubscribe from Strikers email communications?

Each email communication sent by the Adelaide Strikers will include a link to unsubscribe from further communications. Alternatively, you can email strikers@adelaidestrikers.com.au or phone 1300 GO STRIKERS (1300 46 78 74 53 77) and request to be unsubscribed from future communications.

Who can I talk to if I have other questions?

You can email strikers@adelaidestrikers.com.au or phone the Adelaide Strikers on 1300 GOSTRIKERS (1300 46 78 74 53 77).

Can I pay my membership in instalments?

Yes, as of this season we do have the option for a payment plan for your membership.

For no extra cost, you can spread your Membership payments across 4 monthly instalments, deducted once a month from a nominated credit card or bank account. 

The instalment schedule will commence on 1 August and conclude on 16 December. We are unable to change the schedule date as this is a fixed payment plan and is deducted on the same day for all members. Please ensure you have sufficient funds in your account on the below dates to cover the instalment amount. 

1st Instalment - 1 August

2nd Instalment - 15 October

3rd Instalment - 15 November

4th (and final) Instalment - 16 December

Members paying after the first instalment of 1 August will be required to pay the combined value of all instalments due to bring them up to date with the instalment schedule.

The Adelaide Strikers may suspend or cancel your membership if you are not paid in full before the first home match of the season. You will not be granted entry to the match if you have payment owing on your account. 

Please notify our friendly membership team if there are any changes to your credit card or bank account information.

Can I opt in for my membership to auto renew next season?

Yes you can. Simply select the ‘auto renew’ box when going through the check out process during the renewal or purchase of your membership. 

If you have already completed this process but would like to opt in to auto renewals then please contact our membership team on 1300 GOSTRIKERS or strikers@adelaidestrikers.com.au